Shipping & Pick Up Orders

Shipping: We ship to anywhere in the United States for FREE! Most orders ship out on the same business day or the next business day. Orders on holidays, Fridays, or Saturdays will ship Monday morning or the next business day. Tracking for your order is emailed to you once your order is shipped out. Tracking updates are available typically within 1 day of being shipped out. We are not responsible for lost, stolen, or misdelivered packages. Please contact the carrier. We are not responsible for return shipping cost for a refund. 

PickUp: For all local customers you have the option to pick up your merchandise. You will select pick up at checkout instead of shipping. Pick up orders will be processed on the same business day if before 3pm and an email sent with confirmation of the order being filled. Please pick up your orders within 5 business days of purchase. 

 


Jady Gonzales

Jady has been a key part of the Bertie and Olif team for over a year and a half and serves as our store manager. She leads front-of-house sales and ensures the boutique is always organized, elevated, and running smoothly. Known for her strong work ethic and dedication, Jady leads by example with confidence and consistency. While naturally quiet, her leadership is powerful proving that strength doesn’t have to be loud.

Chasity Wiloth

Chasity is our store manager and has been part of the boutique family for the past year and brings passion, creativity, and dedication into everything she does. Outgoing, driven, and faith filled, she loves serving both the team and customers while keeping the heart of the boutique running smoothly. From overseeing daily in-store operations and overseeing the managing of the online side of the business, Chasity works behind the scenes to make sure every detail is taken care of and every customer has the best shopping experience possible. Her love for Jesus, strong work ethic, and passion for people shine through in all that she does. We are so blessed to have her on the team.

  • Meet Gigi! Gigi has been part of the Bertie & Olif family for over two years! She plays a big role behind the scenes with social media and always brings a positive attitude wherever she goes!

  • Meet Lane! Lane has been a valued member of Bertie & Olif for over two years! From social media to Jon Hart monogramming, she is hardworking, dedicated, and always willing to help.

  • Meet Dylan! Dylan has been part of the Berti & Olif family for the past year. She helps keep things running smoothly, jumps in wherever needed, and is known for her kind and welcoming spirit.

  • Meet Kristy! Kristy serves as Bertie & Olif's Marketing Director. From managing the website and marketing campaigns to building the brand's digital presence, she helps bring the Bertie & Olif vision to life!